4. ORDER AND DELIVERY OF THE COURSE

MHD Customer Service -

4.1 An Order shall be deemed to be an offer by you to purchase the Course on these Terms, which we shall be free to accept or decline at our absolute discretion.

4.2 The Materials will be provided within the Online Learning Environment. Access will be granted after purchase is complete and the course(s) will be available in MyLibrary. Proof of use of the Online Learning Environment will bind you to these Terms.

4.3 Except in the case of a clear defect in the Course(s) (or any part thereof), you will be deemed to have accepted the Course if you do not notify us within fourteen (14) calendar days after delivery that you wish to cancel. Nothing in these Terms shall affect your statutory rights as a consumer.

4.4 When you cancel a course:

(a) Without prejudice to your rights under clause 11.1, because you have cancelled the Order within the period mentioned therein, we will process the refund due to you as soon as possible and, in any case, within fourteen (14) days of receiving confirmation from us that your cancellation request has been received.

(b) Should you request to cancel the Course, we will usually process the refund due to you as soon as possible and, in any case, within fourteen (14) days of the day we confirmed your cancellation. Where possible we will refund any money received from you using the same method originally used by you to pay for your purchase.

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