What are the Quality Assurance Processes of the website?

MHD Customer Service -

MHD Productions Ltd has developed the website logic to ensure that you meet specific quality assurance requirements in order to offer the CPD Certificate of Recognition and maintain the website’s certified status. These quality assurance processes are automated and you will be guided by pop-up messages if you have not met the requirements of each element.

A percentage of complete courses will go through manual quality assurance checks by our assessors. Manual quality assurance checks are selected by our system at random. If your course has been selected for a manual quality assurance check you will be notified by a pop-up window when you have finished entering all of your evidence. Your certificate will not be accessible until your evidence has been approved by our assessor.

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